PAYMENT TERMS
- 50% non-refundable deposit to start project.
- 50% payment on completion of project.
- Accounts not paid by specified due date on invoice will be subject to a 15% late fee.
- No files or artwork will be delivered until account is paid in full.
- Any additional information added or design concept changes made after agreement by client, may be subject to additional fees.
- If ONLINE DESIGN FORM is not completed properly or any additional information requested is not delivered, ESL-Designs will not be held accountable for any errors in design.
CLIENT RESPONSE TIME
Clients must respond in a timely manor to any drafts or request of additional information. Clients not responding after 30 days will have services discontinued, and project will be deemed complete.
DESIGN FILES
All files, links, info, pics, stock photos, clip art, etc. needed to complete design will have to be turned in before start of design. Any files turned in after process of design has started will be subject to additional design fees. All files should be in a large file format. Any files not meeting proper specification in size and quality can be dismissed by designer. ESL-Designs may use stock photos, clip art, or artwork to complete your project. Artwork may require additional fees.
USE OF DESIGN SAMPLES
ESL-Designs does not require from the client any free sample of printed designs by ESL-Designs, but we appreciate any samples given by the client for our portfolio. ESL-Designs does require that the client agrees to allow ESL-Designs to keep digital design samples for our portfolio and/or for our advertisements.
TERMINATION OF SERVICES
ESL-Designs may discontinue services if any account is overdue. The client has 30 days from request day to make payment. If account is unpaid, ESL-Designs reserves the right to keep all designs to be re-sold to recover any lost revenue. Websites that are unpaid after 30 days will be shut down and client will be responsible for any re-connect fees.
DESIGN DELIVERY OPTIONS
-digital files sent to printer
-emailed to client
-CD ($2 per disk + shipping)
ESL-Designs will use our best efforts to complete projects by agreed completion date. Time is not the essence of the contract however, ESL-Designs will not be liable, for any reason, in cases of client late responses or requirement negligence.